FAQS
Help & Information
Your questions, answered. Find information on orders, shipping, returns, and more. We're here to make your experience seamless.
Orders & Shipping
Orders are processed within 1-3 business days. After shipping, delivery typically takes 4-7 business days, for a total delivery time of 5-10 business days.
Yes, we are pleased to offer complimentary standard shipping on all orders within the United Kingdom.
Absolutely. Once your order has shipped, you will receive a confirmation email containing your tracking number.
Returns & Exchanges
We offer a 30-day reflection period. You may return any item within 30 days of receipt, provided it is in its original, unworn condition with all tags attached.
If a return is due to ordering an incorrect size or a change of mind, the customer is responsible for the return shipping cost. For more details, please see our full Return & Refund Policy.
Payments & Product
We accept all major credit and debit cards (AMEX, Apple Pay, Diners Club, Discover, Mastercard, Visa) for a fast and secure checkout.
Every product page features a detailed sizing chart with specific garment measurements. We highly recommend comparing these to your own measurements for the best fit.
To preserve the quality and longevity of your piece, please follow the care instructions on the sewn-in label. Generally, a gentle cold wash and air-drying is recommended for natural fibers.